Contact your sales rep and they will take care of you! If you're not sure who your sales rep is, contact Customer Service at cs@sagebh.com or (323) 720-8881.

With fragile decor, sometimes this happens, so we've made our claims process as easy as possible. Complete our Claim Form, uploading clear photos of each item being claimed. Our Claims Department will be in touch and process your claim within 3-5 business days.Only one claim will be accepted per invoice, and it must be submitted within 10 days of receipt of order, so be sure to inspect all of your goods immediately upon arrival. Sagebrook Home reserves the right to refuse a claim or to offer a percentage discount for saleable items.

Sagebrook Home does not take returns however; a return would be considered on a case by case basis. No returns or damaged merchandise will be accepted without a Return Authorization issued by our Customer Service Department. All returns are subject to a 25% restocking fee plus shipping, handling and re-consignment charges both ways.

Sure! Email cs@sagebh.com with your Company name, address, and Tax ID information, or fill out a request form here.